Herve Billiet, the owner of Ipsun Power spent significant personal time with me to describe the squirrel damage, the potential roof leakage from the poor installation, and code violations. After discussion, he offered a very fair quote to address the problems and install screening to keep out the squirrels. His installation crew reworked the entire system in a timely and clearly competent manner. I was entirely satisfied – especially with their persistence in ensuring that the squirrel screening will be effective. My recommendations to anyone owning or considering a solar installation: (1) DO consider squirrel screening if there is any nearby population of squirrels (they are aggressive, persistent, and smart), and (2) confidently enlist Ipsun Power to be your installer/support contractor.