If your Enphase Gateway has been disconnected from WiFi, often you can troubleshoot this issue on your own. Sometimes this can happen if you have changed your Internet Service Provider, network password, or network name. The steps to fix this problem are found in the link below, as well as in the video. If you give these steps a try and it doesn’t work, then please reach out to us – we’re always happy to help!
Click this link to walk through the steps to manually establish a network connection, which will require you to use a device such as a laptop, tablet, or smart phone. You will also need the password for your home’s Wi-Fi connection.
Follow these steps to get your Envoy back online manually
Or follow along with this video to reconnect using your Enlighten App aka Enphase App:
